Do Call Queues or Auto Attendants work with Direct Routing?
Call Queues and Auto Attendant services are a cloud supplied solution. At the moment there is no support to allow numbers assigned to these services to route through Direct Routing. They must be ported into Microsoft Phone System or use the default Microsoft number allocation.
Mark is an Independent Microsoft Teams Consultant with over 15 years experience in Microsoft Technology. Mark is the founder of Commsverse, a dedicated Microsoft Teams conference and former MVP. You can follow him on twitter @UnifiedVale