Can Users with Microsoft Calling Plans Use Direct Routing?
Direct Routing uses voice routing policies. Therefore, if a called number matches a route pattern in the voice routing policy that is assigned to the user, the call will be routed via Direct Routing. If no match and the user also has a calling plan, the call will be routed through Microsoft’s PSTN network if the calling plan permits the called number (Domestic or International).
Mark is an Independent Microsoft Teams Consultant with over 15 years experience in Microsoft Technology. Mark is the founder of Commsverse, a dedicated Microsoft Teams conference and former MVP. You can follow him on twitter @UnifiedVale